If you are a pest control specialist or run a pest control business, you know that the saying ‘time is money’ is in fact the truth: your clients always need you urgently. And can you blame them? Who likes rats, rodents and roaches running around in their house? Therefore, the clients pressuring you to get an appointment as soon as possible, could get overwhelming.
After all, you have a lot of things to do besides answering their calls. Maybe you have specific hours when you pay more attention to the phone, maybe you just let them go to voicemail and then call them back when you can.
This is a bad practice. Studies show that more than half of the customers in the ’emergency type’ industry hate leaving voicemails and are not likely to call back again if they’re not answered by a business representative in an efficient manner which is a pity.
Each call is a business opportunity and if you want to grow your business fast and establish yourself as a trustworthy, responsible and professional brand on the market, you need someone on the phone 24/7.
One person may not be enough: What if another call comes in and they have to wait in line? But you can’t hire two, three or more people. That’s expensive. Besides, what about those days when you barely get any calls? If you have several employees sitting at their desks doing nothing, you’re washing money down the drain. This is why outsourcing your calls to our call center service is the best way to handle the situation.
You need our services if:
– You don’t have the time to answer the calls;
– You want answering calls in efficient, professional manner;
– You want your calls answered 24/7, even on holidays.
