Carpet Cleaning Companies Answering Services
24/7 Answering Services For Carpet Cleaner
The market for carpet cleaning services is getting quite competitive as more people use it and more companies start providing the service. So, if you are in the carpet cleaning market, you need to try one step harder to create and maintain a competitive advantage and make your business more successful.
How to do that? You need to create an excellent company image by having a good impression on customers. This does not only include having good social media engagements but also having a very effective start from direct communication. And if you don’t answer your incoming calls in a fast and professional manner, your potential customers will go to your competitor.
People who want their carpets cleaned, are either in a rush and want the service done immediately, or, they’re forgetful and after one failed call, they postpone getting it done to the near future. Therefore, if you want to get more business, you need a better call answering service. That is exactly what we’re offering. Rinvox is a top provider of flawless call center experience for small businesses. Our team of dedicated professionals works 24/7 to answer any questions your clients may have.
If you don’t have the time to handle actual carpet cleaning appointments and the calls of potential customers at the same time, Rinvox is the solution you’ve been looking for!
You need our call center services if:
- You want your calls answered in an efficient, professional, and effective manner
- You are busy working on other aspects of the company and can’t pay enough attention to customers’ calls.
- For success, you need to answer each customer call, 24/7, even on holiday season.
With RINVOX, you will
We offer you the best call center service that will meet all your business needs. We suggest different service packages:
1) Have your own office and team, that can be trained to work the way you need to, providing customers the answers, prices, and questions you require.
2) Pay on per call basis, only if you get a valid call (We don’t charge for spam calls!).
Gain a deeper understanding of your clientele and their needs
With RINVOX’s team of professionals, you will always be up to date with air duct cleaning standards and know exactly what your customers are looking for. Our dispatchers will always know how to conduct the conversation so that you leave no client unsatisfied. We will send you regular reports of all your calls, which will help you plan ahead. Based on our reports, you will know when you need to invest in more equipment or hire more employees, to grow your business faster.
Have top of the field technology
What makes us unique? We pay close attention to the latest trends in the call center services industry and constantly develop and improve new software to service our clients better! Our software allows you to assign a specific technician to specific jobs, determine their work hours, give one priority over the other, and much more!
The software comes with a mobile app. After you give us the information, our algorithm assigns the right tasks to the specialist in your company who’s best equipped to handle the matter. Of course, you can handle your calls the old-fashioned way, without using our app and software. Our dispatchers are more than capable of organizing the process. But we’d encourage you to take advantage of the offer! The best part of the software: it’s free! We do not charge you any additional fees for using it!
