Appliance Repair Answering Service
Call Answering Services 24/7
People depend on their home appliances for most of the tasks for them. Therefore, the customer finds it quite frustrating when appliances such as dryers, refrigerators, dishwashers, or something else – stop operating. They need their belongings fixed immediately to keep their vegetables fresh in their fridge or wash their favorite blouse for work tomorrow. If you operate a firm in the appliance repair service sector or work in it yourself, you are aware of how critical timely assistance is. But, for your repairman to get to the client, you need to answer their call first.
At Rinvox, we have more than 12 years of experience in handling annoyed and frustrated clients and talking to them in an informative, calming, and professional manner. To ensure your customers receive prompt service and you don’t have to waste time constantly taking calls, we will gather all the required information and send it to the repairman in a well-organized way.
Here are a couple of important signs that you need our call center services:
- You’re often busy on the job site and don’t have the time to answer the calls
- You want your calls answered in an efficient, professional, and effective manner
- You want your calls answered 24/7, even on holidays
With Rinvox, you will
Offer the best possible call center service for your business. You can choose the service package best suited for your needs:
1) Have your own office and team, that can be trained to work the way you need to, providing customers the answers, prices, and questions you require.
2) Pay on per call basis, only if you get a valid call (We don’t charge for spam calls!).
Gain a deeper understanding of your clientele and their needs
With Rinvox’s team of professionals, you will always be up to date with air duct cleaning standards and know exactly what your customers are looking for. Our dispatchers will always know how to conduct the conversation so that you leave no client unsatisfied. We will send you regular reports of all your calls, which will help you to plan effectively. Based on our reports, you will know when you need to invest in more equipment or hire more employees, to grow your business faster.
Have top of the field technology
What makes us unique? We pay close attention to the latest trends in the call center services industry and constantly develop and improve new software to service our clients better!
