Calls Management Software
Benefits of Using Voice Management Software
Key Features:
- Streamline workflow and take control of analytics;
- Easily manage extensions and assign dispatchers with ease;
- Single out each caller and dispatcher to gain insight into their performance individually;
- Optimize poor performance go unnoticed.
View And Evaluate The Performance Of Own In-House Dispatchers:
We do not just serve clients, we build strategic partnerships! Calls management software allows our partners to get accurate insights into the effectiveness of dispatchers in-house.
The calls management software DSPro Voice is an opportunity to get accurate insights into the effectiveness of dispatchers in-house, and to use the data to make informed decisions. With DSPro Voice’s sophisticated analytics engine, our partners can single out each caller and dispatcher to gain insight into their performance individually.
Call Logs Management
DSPro Voice can do more than just monitor and track calls – it can also help to manage call queues. Easily arrange the queues to match workload and specify each queue’s details with precision.
Take control of analytics! With this powerful tool, you can ensure that your dispatchers are performing at their best and get valuable insights into customer conversations faster than ever before. Try out DSPro Voice now and discover the power of real-time analytics!