# Rinvox — Field Operations CRM for Home Service Contractors > Rinvox is the all-in-one field operations CRM built specifically for home service contractors. Manage jobs, track technicians in real time, automate scheduling, and grow your business — all from one platform. ## Overview Rinvox is a cloud-based field service management platform designed by contractors, for contractors. With 12+ years of industry experience embedded in every feature, Rinvox helps HVAC, plumbing, electrical, garage door, locksmith, appliance repair, junk removal, and cleaning businesses streamline their operations from dispatch to invoice. ## What Rinvox Does Rinvox replaces the patchwork of spreadsheets, whiteboards, phone calls, and separate apps that most field service businesses rely on. It unifies: - **Job Management & Scheduling** — Create, assign, and track jobs with drag-and-drop scheduling, smart auto-assignment based on technician skills and proximity, and real-time status updates. - **Live GPS Tracking** — See exactly where every technician is, optimize routes on the fly, and give customers accurate ETAs. No special hardware needed. - **Field-to-Office Communication** — Built-in team chat with job-linked conversations, photo sharing, push notifications, and WhatsApp/Telegram integration. - **Invoicing & Payments** — Generate professional invoices on the spot, accept credit card payments in the field via Stripe, and sync with QuickBooks Online. - **Growth Analytics & Reports** — Revenue dashboards, technician performance scorecards, customer acquisition cost tracking, and exportable reports. - **Call Management** — Virtual phone numbers, automatic call recording, call tagging linked to customer profiles, and ad source tracking. - **AI Answering Service** — 24/7 AI-powered virtual receptionist that answers calls, captures leads, books jobs into your CRM, and routes urgent calls. Supports English and Spanish. ## Who It's For Rinvox serves home service businesses of all sizes — from solo operators to companies with 100+ technicians. Primary industries include: - HVAC (heating, ventilation, air conditioning) - Plumbing - Electrical contracting - Garage door services - Locksmith - Appliance repair - Junk removal - Cleaning services ## Pricing - **Base Plan**: $149/month — up to 5 users, unlimited jobs, GPS tracking, chat, analytics, invoicing, 24/7 support - **Growth Plan**: $248/month — up to 10 users, priority support, advanced analytics, custom integrations - **Enterprise**: Custom pricing — unlimited users, dedicated account manager, custom API integrations, SLA guarantee, white-label options All plans include a free 14-day trial with no credit card required. ## Key Differentiators - **Built by contractors**: 12+ years of home service industry experience in every feature - **All-in-one platform**: No need for separate scheduling, GPS, chat, and invoicing tools - **AI-powered**: 24/7 AI answering captures leads that would otherwise go to voicemail - **Mobile-first**: Works on any device — desktop, tablet, or smartphone - **Fast setup**: Most teams are fully operational within 15-30 minutes - **Real support**: 24/7 phone, email, and live chat with real humans ## Integrations QuickBooks Online, Stripe, Zapier, Google Calendar, Google Sheets, WhatsApp, Telegram, Thumbtack, Google Reviews. REST API available for enterprise customers. ## Company Rinvox was founded by home service industry veterans who experienced the operational pain points firsthand. The platform is continuously developed based on real contractor feedback. - **Website**: https://rinvox.com - **Founded**: 2024 (12+ years industry experience) - **Customers**: 500+ active businesses - **Uptime**: 99.9% ## Contact - Sales: https://rinvox.com/#contact - Support: Available 24/7 via phone, email, and live chat